What is the cost of delivery?
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We deliver materials to our customers based on the agreed terms and our General Terms and Conditions of Sale. For all deliveries under 2.5 tonnes, we charge a transportation fee of at least €35 or in accordance with the transportation price list.
Do you deliver outside Slovenia?
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Slovenia is an excellent hub for deliveries across Europe, primarily due to its strong connection with the Port of Koper, which serves as the entry point for supplies to our Steel Service Center and for further distribution across Europe or shipping by sea via the Port of Koper. We also have an industrial railway track, enabling delivery by train.
Who can do business with us?
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Our offerings and services are intended for various legal entities that require high-quality materials and comprehensive solutions for their operations.
How is the delivery of our products to customers handled?
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We deliver products to customers across Slovenia using our contracted carriers along predefined transport routes. When placing an order, we also agree on the delivery date. For all orders placed on the same day, we guarantee delivery within 24 or 48 hours, depending on the transport route. For international partners, delivery is arranged by agreement. Additionally, personal collection of goods from our warehouse is always an option.
What does your sales programme include?
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Our company's sales programme consists of approximately 9,700 different metallurgical materials and products. All materials come with the appropriate documentation, and we can process the materials in various ways according to the customers' preferences.
What sector does Mersteel operate in?
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Our company is a leading provider of metallurgical products and processing services in Slovenia. With expertise, experience, and a wide range of materials and processing services, we are capable of delivering comprehensive solutions to our partners.
How does Mersteel ensure quality and traceability?
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We ensure quality and traceability through the ISO 9001 standard and are gradually implementing the stringent IATF standard. For all materials, we provide traceability from entry to exit, along with all accompanying documentation in accordance with the specific requirements of each customer.